If pay in 3 is not available, you may be offered an alternative pay in 3 payment option with a higher first instalment, instead of 3 equal payments.
This can happen because the order amount exceeded your purchase power, however, other credit factors are also assessed.
Purchase power is the estimated amount available to spend using Postpay. Your spending limit and any outstanding balances are factored into the purchase power amount.
Good to know:
- Our customer support team is not able to increase your spending limit nor has further information about the automated assessment.
- A small convenience fee may be applicable for the first payment which may also explain why the first instalment is slightly higher. This allows us to power your experience with Postpay, including great customer service.